Corporate Contact Articles
What is a Corporate Contact?
Your company purchased KIXKO’s e-learning services and has assigned you as the Corporate Contact. This designation means that you will have special privileges on our KIXKO website such as the ability to assign Learners, track their progress and use our time saving tools. Learners are the employees at your company that need to take a course.
Getting Started
Once your company has purchased KIXKO course places, the purchaser will receive an email containing a Purchase Receipt.
As the designated Corporate Contact, you will receive a Welcome Email.
Sign in to your account from the Welcome email, by clicking on the link provided and entering the username and password sent to you.
You can also sign in directly through the KIXKO website at www.kixko.com, and type in your email address and password.
If you have forgotten your password, please click on "Forgot Password" and your password will be sent to your email address.
My Profile
If you are a first-time KIXKO user, when you sign in you will be prompted to create your own new password in the "My Profile" tab.
You can also change your email address, if required.
My Courses
When a Learner has been assigned a course place, they will see the course(s) available for them to start or continue under the "My Courses" tab.
When a Learner has begun a course, it will show here as "In progress".
My Certificates
Under the "My Certificates" tab, a learner will find all the necessary information about courses they’ve completed, including:
- Sponsor or company name
- Course name
- Finish date
- Score
- Certificate PDF
- KixSMART Course Summary PDF
Dashboard
As the KIXKO Corporate Contact, you have access to a special tab called "Dashboard". On the Dashboard tab, you will find the following sections:
Purchases
Here you will find a list of the purchases you have made, including the purchase date, company name or client, order number, order status, and a PDF of the purchase receipt.
NOTE: If you were not the purchaser, the Purchases section will not be available to you.
Corporate Contact Activity
Further down the page, you will find a number of functions available to you as the Corporate Contact.
Further down the page, you will find a number of functions available to you as the Corporate Contact.
These include functions related to each purchase:
View Learner Status Summary
Here you’ll find a table detailing the course name
- # of learners enrolled
- # and % of learners not yet started the course
- # and % of learners’ progress in the course
- # and % of learners who have completed the course average e-test score
- # and % of learners who are approaching the due date for the course
- # and % of learners who are overdue for completing the course
View Learner Purchased/Enrolled
Here you’ll find a table which lists
- # of course places purchased
- # and % of learners enrolled
- # and % of course places that remain
View LMS Usage
Here you’ll find a breakdown of Learner Session Activity
- Time and date of when learner started using the KIXKO Learning Management System (LMS)
- Time and date of when learner finished using the KIXKO LMS
- Duration of each session
View Learner Activity by Group
This table can be customized by inputting a time period at the top of the screen, and will show:
- Name of the learner group
- Total number of learners in that group
- Number of learners that have logged into the KIXKO LMS
- The percentage of learners that have logged into the KIXKO LMS
And functions related to course placements:
View Placements
This table will show the corporate contact details about course places that have been purchased and assigned, including:
- The individual number assigned to each course place
- The order number for the purchase
- Whether the welcome email has been sent to the learner, as a result of being assigned a course place
- The learner’s name and email address on file
- Key event dates, including the date the course place was purchased, when the learner was assigned to the course, when the course will expire (1 year from the date of purchase), and, if completed, the date that the learner completed the e-test
- e-Test results
- PDF link to the learner’s certificate
Assign Places Manually
For fewer than about 50 course places, you can assign learners to the course places purchased by your company. Enter the following information in the table:
- Group name (this could be cohort, or a group of people within your organization - Managers, front-line, etc. - and is optional)
- Learner email address. NOTE: It is important that the email address is entered correctly. Double check any name spellings you may be unsure of.
- First name
- Last name
-
Click the button "Assign" and an email will be
generated from the KIXKO LMS to the learner,
inviting them to start the course.
If you wish to change a previous assignment before the learner has started the course then click the "Clear" button, followed by entry of new values in the other fields. Then click on "Assign" to update the course-place record and send a new invitation email.
Download Learner Spreadsheet
Click on this link to download an MS Excel file containing the Employee IDs, email addresses, names, and client group of your learners.
View Learner Test Attempts
Here you will find a summary of your learners e-test attempts and their scores.
Course Placement Status
Clicking on View will show you the same table as in “View Placements”, above. This table shows details about ALL course places that have been purchased and assigned to learners across multiple orders, including:
- The individual number assigned to each course place
- The order number for the purchase
- Whether the welcome email has been sent to the learner, as a result of being assigned a course place
- The learner’s name and email address on file
- Key event dates, including the date the course place was purchased, when the learner was assigned to the course, when the course will expire (1 year from the date of purchase), and, if completed, the date that the learner completed the e-test
- e-Test results
- PDF link to the learner’s certificate
Learner Activity List
Here you’ll find a master list of all your learners, all of their course placements, and their activity in the KIXKO system.
Click on View under Course List
And you’ll find a table of each course place the learner has been assigned to, whether the course is in progress or completed, and if completed, copies of the KIXSmart Course Summary and PDF completion certificate.
Click on View under Session Activity
And you’ll find the same table as under “View LMS Usage” above. The table includes:
- Time and date of when learner started using the KIXKO LMS
- Time and date of when learner finished using the KIXKO LMS
- Duration of each session
